AI

ChatGPT Health Now Available for All US Users

OpenAI has expanded ChatGPT Health, its AI tool for health queries, to all U.S. users over 18. This comes amid ongoing scrutiny of AI's role in medical advice.

Lisa Thomas
Lisa Thomas covers biotech & health for Techawave.
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ChatGPT Health Now Available for All US Users
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OpenAI announced Thursday that it has made its ChatGPT Health feature, designed to assist users with health-related questions, available to all individuals 18 and older across the United States. This widespread release follows a recent lawsuit filed against the company in Florida, alleging that an AI-generated suggestion from ChatGPT led to a near-fatal outcome for a user who was advised against consulting a doctor.

The company initially began testing ChatGPT Health through a specialized hub in January. This early version allowed users to connect data from various services, including personal health information from apps like Apple Health, Function, and MyFitnessPal. At the time of its initial testing, OpenAI reported that users were submitting approximately 230 million health-related queries weekly. That figure has since risen to 300 million queries per week.

Further enhancing its capabilities, users can now integrate medical records from major hospital systems such as Epic and Oracle Health, as well as health platforms like One Medical and Function Health. Previously, OpenAI mandated that health-related inquiries be directed through the dedicated health hub. However, the new iteration allows users to draw insights from their connected health information within any general ChatGPT query.

OpenAI's internal testing revealed that a significant 70% of health-related queries were occurring outside the dedicated health hub. This observation informed the decision to broaden the feature's accessibility. The updated functionality enables users to leverage their personal health data for insights on topics like food or allergies directly within the general chat interface.

AI Models Show Progress in Health Query Responses

The company highlighted advancements in its AI models' ability to accurately address health-related queries. OpenAI stated that its latest model, GPT 5.6-Luna, which is the smallest model in its newest release, surpasses the performance of its predecessor, GPT 5.5, on the HealthBench evaluation. HealthBench is an open-source benchmark developed by OpenAI to assess the capabilities of large language models (LLMs) in handling health-related questions.

Despite these performance improvements, OpenAI maintains its stance that its services are "not intended for use in the diagnosis or treatment of any health condition." This disclaimer was cited in response to the recent lawsuit. The company also indicated to The New York Times that it is actively working on enhancing the safety and reliability of its health- and medicine-related responses. OpenAI stressed that it does not use any user data to train its models and collaborates with physicians to refine its health query capabilities.

With this latest rollout, OpenAI aims to encourage users to verify information and make informed medical decisions based on professional medical advice. This initiative comes at a time when numerous studies have raised concerns about the reliability of AI chatbots for medical guidance. Nevertheless, major tech companies like Google and Anthropic are pressing forward with their own health-focused AI features, signaling a continued industry push into this sensitive domain.

ChatGPT Health is being deployed to logged-in U.S. users across all plans, including free, Go, Plus, and Pro, on both web and iOS platforms throughout this week.

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