Software & SaaS

Galaxy S25 Users Lose S26 AI Features with One UI 8.5 Update

Samsung's One UI 8.5 update for the Galaxy S25 series is rolling out, but users are finding key AI features previously available in beta have been removed, sparking user frustration.

Christopher Clark
Christopher Clark covers software & saas for Techawave.
3 min readSource: Sammy Fans0 views
Galaxy S25 Users Lose S26 AI Features with One UI 8.5 Update
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The official One UI 8.5 update has begun its rollout for Samsung's Galaxy S25 series, but early adopters are expressing disappointment as several AI-powered features, expected to be present in the upcoming Galaxy S26 lineup, are notably absent. Samsung had heavily marketed One UI 8.5 as a major advancement in Galaxy AI, but the stable release has left many users feeling that Samsung is intentionally withholding functionality to preserve exclusivity for future devices.

Frustration mounted after a detailed post on the Samsung Members forum outlined the disappearance or blocking of features such as "Now Nudge," Samsung Browser's "Ask AI," and a purported 24MP camera mode. Samsung typically cites hardware limitations or optimization challenges for such decisions, but the community suggests these explanations are insufficient this time. Critics point to the fact that Perplexity-powered Bixby features are functioning on less advanced Galaxy Books, including models not officially classified as AI PCs, undermining Samsung's claims of processing limitations.

The inconsistency of software segmentation has also become a point of contention, particularly with the varying performance between Exynos and Snapdragon chips no longer providing a clear justification for feature disparity. The removal of the 24MP camera mode has become a symbol of this broader issue. When features that appear technically feasible are removed, users begin to question whether engineering constraints or strategic marketing decisions are the primary drivers.

Feature Parity and User Expectations

The situation with "Now Nudge" is particularly illustrative of the problem. If the feature was functional in internal testing and later disabled, it suggests that Samsung's launch strategy is prioritized over user experience and software capability. While Samsung promotes its commitment to seven years of Android updates, the perceived lack of evolving functionality feels hollow without consistent feature parity. Consumers investing in flagship devices, like the Galaxy S25, expect their devices to gain new capabilities over their lifespan, especially when the hardware remains relevant.

Samsung still has an opportunity to address this criticism. Re-enabling features like "Now Nudge," "Ask AI," or the 24MP camera mode through subsequent One UI updates could significantly alleviate user dissatisfaction. The company officially commenced the One UI 8.5 rollout on May 6, with initial releases in South Korea. Subsequent waves of updates followed in major markets including Europe, Hong Kong, India, Latin America, North America, Southeast Asia, and Taiwan, beginning May 11.

The specifics of the rollout and device inclusion have varied by region. While the global and US press releases offered limited details, regional announcements, particularly from Germany and the UAE, provided more comprehensive lists. The European market, for instance, saw the update extend to the Galaxy S23 series and various A-series models, indicating a broader support commitment in that region. Samsung's official communication acknowledges that feature availability and timing may differ based on the specific model and market.

Separately, some Galaxy S25 users in the US, particularly on the T-Mobile network, have reported experiencing significant battery drain issues following the update. Samsung has acknowledged the problem and is reportedly working on a solution. Initial recommendations involve rolling back the "Mobile Services" app to a previous version, as this system app is believed to be the primary culprit. Users are advised to navigate to Settings > Apps, enable system app visibility, locate "Mobile Services," and select "Uninstall updates."

Looking ahead, the Galaxy S26 Ultra is poised to introduce a "Cine LUT" feature, aimed at professional-level color grading. This advanced system, built on a new Advanced Professional Video (APV) codec, promises visually lossless image quality and enhanced editing flexibility for creators. Developed in collaboration with professional colorists, this feature signifies Samsung's push into more sophisticated content creation tools for its flagship devices.

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